WebCOMIS Help Page



Introduction

This help page is broken down into four main sections. It is quite lengthy and contains a number of images, so please be patient whilst it downloads.

  1. Getting Started - How do you use WebCOMIS?

  2. Troubleshooting - Having problems getting the website running?

  3. Frequently Asked Questions (FAQ) - What does it all mean?

  4. Contact Details

Click on a topic above to go to the relevant section.


Getting Started

1. Screen Layout

When the page first loads you should see a screen looking like one of the images below:


1024x768 screen 800x600 screen

Hi resolution page

Low resolution page


Figure 1: Screen Layout


The layout of the page changes depending on the screen resolution you are using. Users with a screen resolution of less than 1024x768 will not have the map legend down the right hand side of the screen. Generally, there is a small City Map of Leicester on the left of the screen. Below this are a clock and a control panel with a number of map controls. To the right is a larger Local Map showing traffic information for a particular area. The red square on the City Map shows the area being viewed in the Local Map.


2. Moving the map

You can alter the view being shown on the Local Map in a number of ways:

  1. By moving the mouse into the red square on the City Map and then clicking and dragging the mouse (Figure 2);

  2. By clicking and dragging the slider bars on either side of the Local Map (Figure 3);

  3. By clicking on the arrows on the sides of the Local Map (Figure 3).

Moving the Map Slider bars and Arrows

Figure 2: Moving the map with the mouse

Figure 3: Moving the map using the slider bars and arrows

You can zoom the map in and out by:

  1. Moving the mouse to one of the corners of the red square on the City Map, then clicking and dragging (Figure 4);
  2. Clicking on the Zoom In and Zoom Out buttons (Figure 5).
Zooming using the City Map Zoom Buttons

Figure 4: Zooming by using the City Map

Figure 5: The Zoom In and Zoom Out Buttons


3. Map Symbols and Colours

The meaning of map symbols and colours is shown to the right of the Local Map. If you cannot see the legend, then clicking on the Legend button (Figure 6) will bring up a list of the symbols and colours used. If you want more detailed information as to what symbols mean, then click on the More Info button (Figure 7).

Figure 6: The Legend Button

Figure 7: The More Info Button


You can switch the display of map symbols on and off by using the radio buttons on the Control Panel (Figure 8). When a particular symbol is visible on the Local Map, you can click on that symbol for more information. For example, If you click on a Car Park symbol, then information on the number of spaces, parking tariffs etc. will be displayed.


Control Panel Radio Buttons

Figure 8: Control Panel Radio Buttons


4. Controlling Time

When the page has first loaded, the time of the most recent update to the local map will be shown in the Clock (Figure 9).



Clock

Figure 9: The Clock


You can view previous maps from the same day by either:

  1. Selecting an available map for a particular time from the drop down list (Figure 10);

  2. Selecting a number of maps using the replay button (Figure 11).

Drop Down List Replay Button

Figure 10: Drop down list of Maps

Figure 11: The Replay Button


If you click on the replay button, a window will appear (Figure 12) that allows you to select a start time and an end time for the replay. If the 'OK' button is clicked the replay will start by downloading and displaying all the available traffic maps between the start and end times. If the 'cancel' button is clicked then the window will close, and you will be returned to the main map page.


Replay Settings Window

Figure 12: The Replay Settings Window



A replay in progress can be stopped at any time by clicking on the 'stop' button (Figure 13).
Note that during a replay you cannot click on any
map symbols to gain additional information!


Stop button

Figure 13: The Stop Button


To reset the main page to display the most recent map, click on the 'Reset' button (Figure 14).


Reset button

Figure 14: The Reset Button


5. Going HOME

To return to the main EQUAL page, rather than using your browser's 'Back' button, click on the 'Home' button instead. The home button can be found either at the bottom of the 'Local Map', or at the bottom of the legend.



Figure 15: The Home Button


6. Additional Notes

The above should get you started using the WebCOMIS software, however if you have any other questions or problems, be sure to check the troubleshooting and FAQ sections of this page.


End of Getting Started

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Troubleshooting

This is a list of known problems, causes and solutions for the WebCOMIS software. Look for a description that most closely matches your problem. If you have a problem that doesn't appear to be on the list then please send an email to the contact address at the end of this page.


Troubleshooting topics


  1. I cannot see any maps on the page, all I see are two grey squares.

  2. The page only partially downloads.

  3. I can see the map on the left hand side but I just have a big grey square in the center of the screen

  4. The time in the clock says 'null' or 'null null'

  5. I cannot see all of the maps, the right hand sides are chopped off.

  6. No colours appear on the map, all the roads or car parks are grey.

  7. The time displayed on the clock is not correct.

  8. I clicked on a camera and an image did not appear.

  9. I clicked on a camera and the camera image number did not match the number in the window title.

  10. I get a 'Warning: Java Applet' message at the bottom of the window.

  11. I have a white background to all of the pages and the text is hard to read.

  12. I don't see the Legend to the right of the map screen - but it appears OK on another computer.

Click on a topic above to go to the relevant section.

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Problem:
I cannot see any maps on the page, all I see are two grey squares.


Cause:
Either Java is not correctly enabled on your browser, or your browser is an early version, or the WebCOMIS applets failed to download properly.


Solutions:

Back to Troubleshooting


Problem:
Cause:
This happens when WebCOMIS trys and fails to download the current time and traffic data from the Leicester server to your machine.


Solutions:
If you have a grey or white box on the screen then move the mouse into the box and look at the status bar at the bottom of your browser. If a message saying ERROR:java.Applet"Name"CannotStart! or ERROR:java.lang.NullPointerException! appears hit the Reload or Refresh button on your browser - this will force the browser to attempt to reload the applet. However, if no message appears at the bottom of the screen then try the following:

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Problem:
I cannot see all of the maps, the right hand sides are chopped off.

Cause:
WebCOMIS normally uses JavaScript to select the most appropriate format for the webpages based on your current screen resolution. However, if you are running the browser in a window then some of the frames used by WebCOMIS may be truncated.

Solutions:
Maximise the browser window or use the scrollbars to view all of the page.

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Problem:

Cause:
The above can be caused by a variety of problems not on your machine. The map will not download traffic information if the Leicester Server is down, if software upgrades are taking place or if there is a problem with equipment out on street.

Solutions:
Please try the website later to see if the problem persists.

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Problem:

Cause:
Solutions:
Try closing the image window and reloading the image after 60 seconds, or reloading during a time when images are available .

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Problem:
I get a 'Warning: Java Applet' message at the bottom of the window.

Cause:
WebCOMIS uses unsigned Java applets that trigger browser security messages.

Solutions:
In this instance the messages do not indicate a problem and may be ignored. Future site upgrades should remove the problem.

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Problem:
I have a white background to all of the pages and the text is hard to read.

Cause:
WebCOMIS uses JavaScript and Cascading Style Sheets (.CSS files) to setup the look of the website. If the stylesheet cannot be loaded then the correct background and text formats will not appear

Solutions:
Ensure both the use of JavaScript and Stylesheets are enabled on your browser (Stylesheets should be enabled by default in Netscape 4.0+ and IE 4.0+).

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Problem:
I don't see the Legend to the right of the map screen - but it appears OK on another computer.

Cause:
WebCOMIS uses JavaScript to determine the best site layout for your screen resolution. At a screen resolution of less than 1024 x 768 pixels the Legend will not be shown on the main page.

Solutions:
Use the
LEGEND button on the main page to bring up the list of map symbols.

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End of Troubleshooting

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Frequently Asked Questions (FAQ)

This is a list of questions that have come up during the testing of WebCOMIS. If you have a question that is not on the list, please feel free to email the contact address at the end of the page.

FAQ topics


  1. What does WebCOMIS stand for?

  2. What is the purpose and history behind WebCOMIS?

  3. Why are only some of the roads coloured on the map, whilst the rest are grey?

  4. What is SCOOT?

  5. What do all of the map colours and map symbols mean?

  6. Will we ever be able to see predictions of traffic patterns on the map?

  7. Could the maps show other information e.g. bus routes, cycle paths or pollution data in the future?

  8. Why can I not control the CCTV cameras myself?

  9. How do I know which direction the CCTV cameras are pointing?

  10. How can I find the name of a road?


Question:
What does WebCOMIS stand for?

Answer:
WebCOMIS stands for Web-based COngestion Management Information System.

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Question:
What is the purpose and history behind WebCOMIS?

Answer:

The purpose of WebCOMIS is to provide real-time traffic information to the general public, and the traffic engineer, in a clear and concise way. Areas with high levels of traffic congestion can be seen at a glance, allowing the public to plan alternate routes or the traffic engineer to identify problem areas. Included in the traffic information are details about car parking within the City Centre, as well as links to bus and rail timetable information.


The concept for the display of congestion information was developed by the University of Nottingham's Transport Research Group (UNTRG). The original program (COMIS) was used as a study tool to identify patterns of recurrent congestion in cities[1].


The original algorithms used to identify congestion have been rewritten and developed to study the link between traffic engineer's perceptions of congestion and the output data from the SCOOT system[2].


The current version of the WebCOMIS software was developed at the Institute for Transport Studies, University of Leeds, with the kind assistance of Leicester City Council.


[1] Evans, R.G. (1995). The identification and control of recurrent urban traffic congestion using SCOOT data. Ph.D. thesis, Department of Civil Engineering, The University of Nottingham.

[2] Tate, J.E. (1996). A study of congestion in Leicester to explore a road pricing policy for reducing peak-hour traffic levels. M.Res. dissertation, Department of Civil Engineering, University of Nottingham.


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Question:
Why are only some of the roads coloured on map, while the rest are grey?

Answer:

WebCOMIS uses data collected from the SCOOT system and therefore can only show congestion levels for roads in areas covered by SCOOT detectors. As more areas of the city come under the coverage of SCOOT, then more roads will have available information on the map. Additionally, work is ongoing to include traffic data from sources other than SCOOT, therefore this website may be upgraded to display congestion levels for more roads in the future.


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Question:
What is SCOOT?

Answer:

SCOOT stands for the Split, Cycle, Offset Optimisation Technique. It is a method of dynamically controlling traffic lights depending on the volume of traffic. In order to do this SCOOT uses a number of detectors buried within the surface of a road. During operation SCOOT provides a large amount of information on traffic flows within a city. For more information visit the SCOOT website.


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Question:
What do all of the map colours and map symbols mean?

Answer:

The MORE INFO button on the main screen provides a full explanation of the map colours and symbols used.

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Question:
Will we ever be able to see predictions of traffic patterns on the map?

Answer:

This is a difficult question, and one that we will be attempting to address in the future. We understand that knowing what traffic congestion is like now is not as useful as knowing what the traffic is going to be like in a little while. Therefore, research is ongoing to look at methods of using current and previous days' data to predict what traffic is expected to be like in say 1/2 an hour. Additionally, research is being undertaken to automatically recognise traffic patterns that are out of the ordinary due to incidents or accidents.


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Question:
Could the maps show other information e.g. bus routes, cycle paths or pollution data in the future?

Answer:

Yes. We are working towards providing additional information using the maps on this site over the next few years.


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Question:
Why can I not control the CCTV cameras myself?

Answer:

The CCTV cameras are under the direct control of either Area Traffic Control staff or the Police. The cameras are not active 'WebCAMs', but rather the images from the cameras are intended to give a picture of current traffic levels that you can compare with the congestion colours on the map.


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Question:
How can I find the name of a road?

Answer:

Simply move your mouse over the road you want to know the name of, the name should appear by your mouse pointer. Alternatively, click on the "Road Names" radio button on the control panel - this will show all road names, but you may need to zoom in to see them clearly.


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End of FAQ List

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Contact Information

The WebCOMIS software was developed by the Institute for Transport Studies at the University of Leeds, with assistance from Leicester City Council. If you desire further information on WebCOMIS, or have comments or suggestions, you may contact any of the following people via email:

Alternatively, you may write to any of the above at the following address:


Telephone and Fax enquires may be made to:


Data from the Instrumented City Facility, kindly provided by Leicester City Council, was used during the production of the WebCOMIS software.



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WebCOMIS Help Text Version 2.1 - (c) 2001 Institute for Transport Studies, The University of Leeds. Last updated 2nd February 2001 16:05GMT